Posts Tagged ‘setting goals’

The Devil’s in the Details

Thursday, June 16th, 2011
Wishes tend to be shapeless. They have no structure, no form. They lack crucial details like “how,” “when,” and “why.” They lack planning, and they outline no steps to get from “I want” to “I will.” Goals, on the other hand, tend to be much more rigid. They require commitment. They demand organization. And depending on the size of the goal, sometimes having strategic discipline and a lot of patience is a must.
A year ago, I mentioned to a dear friend of mine that I was planning to put an addition on my house. At the time, I didn’t go into a lot of detail with her about my plan, just mentioned it in passing. The same friend and I revisited our original conversation several months later and I told her excitedly that I had had a second meeting with my contractor, and that our next steps were to sketch out the plan for the addition. Once we had done that, we would get an architect involved and contact the city for the necessary building permits. She looked shocked, but quickly smiled, saying, “So, this is actually happening? So many people talk about what they want to do, but nothing ever happens.” I’ve noticed the same thing, and I think I’ve pinpointed the reason why: people have a hard time understanding the difference between a “goal” and a “wish.” Both are driven by desire, but only one makes a solid proclamation. The devil’s in the details. And in my case, failing to mention the details to my friend in our earlier conversation was not a result of having no details to speak of. To the contrary, the details were always there. In fact, they were driving the whole plan. They were the skeleton underlying my goal, each bone thoughtfully connected to the next, and they were marching my plan forward. But too many people forget about the bones underneath their skin, forget that without this framework they would, at best, flop clumsily from place to place. And so it is with setting goals.
When my husband and I decided that we liked our house well enough to add to it rather than simply buying a bigger one, I made an appointment with a general contractor. He came to my home and looked at the space we had available to us, and I described what we wanted and asked for a rough estimate of the project’s cost. Having a clear, concrete number to aim for allowed me to look at our savings realistically and budget my monthly income accordingly. When I set this goal for myself, I went through a process. I didn’t try to tackle the larger goal all at once; instead, I broke the longer-term goal into smaller goals; incremental, sequential steps that I would take towards the larger objective. These “baby steps” helped me feel like I could realistically reach the goal I had set. Through these smaller accomplishments, the end goal began to feel attainable rather than overwhelming. And because I had a specific number to aim for and a specific date in mind for starting the project we had outlined, I could track my progress each month to ensure that I remained on target. And apparently this process works. As it stands right now, we’ll break ground for the addition as soon as the ground thaws in the spring of next year.
I keep pushing the idea that goal-setting is a process. I believe it. When I was younger, I wasted a lot of time “wishing” myself into exactly the same reality. It was only after I discovered that true goals need structure that I was able to change my approach, but it took some time. Setting goals comes naturally to some, but for the rest of us, it’s helpful to have some guidelines. I have identified seven steps that have helped me reach my goals, both large and small, over the years. I hope that you can take this framework and build upon it, making it work the very best for you.
1. Identify your goal, exactly what it is that you want. Make it realistic, personally meaningful, and something within your control. Without passion and possibility, there will be no plan.
2. State your goal in writing. There is something about writing down a goal that solidifies your commitment to it and makes you more accountable for seeing it through.
3. Verify where you are now and where you’d like to be. Place these two positions on a continuum. In the blank space between these two realities, write down all of the things you’ll need to do to get from one place to the other. Don’t skip any steps, even the “obvious” ones.
4. Be realistic about your capabilities and identify any external resources (human or otherwise) you will need in order to reach your goal. Then, gather those resources.
5. Create a timeline for accomplishing each one of the items you identified in step 3. These are your sub-goals, the “baby steps” I mentioned earlier. Be realistic about the time it will take you to complete each one. Make an effort to stay on schedule, but don’t punish yourself if you fall off track. Punishment is self-defeating. Instead of chastising yourself for all of your many failings, just pick yourself back up and start moving forward again.
6. Celebrate each milestone as you reach it. Failing to acknowledge your accomplishments, even the little ones, is discouraging. Each time you experience a success, own it.
7. Impose a deadline for the completion of your goal. Be sure to give yourself enough time to achieve what you desire, but don’t allow your time frame to remain open-ended. Goals without end dates tend to languish, lonely, in the realm of wishes.

Devil_in_the_DetailsWishes tend to be shapeless. They have no structure, no form. They lack crucial details like “how,” “when,” and “why.” They lack planning, and they outline no steps to get from “I want” to “I will.” Goals, on the other hand, tend to be much more rigid. They require commitment. They demand organization. And depending on the size of the goal, sometimes having strategic discipline and a lot of patience is a must.

A year ago, I mentioned to a dear friend of mine that I was planning to put an addition on my house. At the time, I didn’t go into a lot of detail with her about my plan, just mentioned it in passing. The same friend and I revisited our original conversation several months later and I told her excitedly that I had had a second meeting with my contractor, and that our next steps were to sketch out the plan for the addition. Once we had done that, we would get an architect involved and contact the city for the necessary building permits. She looked shocked, but quickly smiled, saying, “So, this is actually happening? So many people talk about what they want to do, but nothing ever happens.” I’ve noticed the same thing, and I think I’ve pinpointed the reason why: people have a hard time understanding the difference between a “goal” and a “wish.” Both are driven by desire, but only one makes a solid proclamation. The devil’s in the details. And in my case, failing to mention the details to my friend in our earlier conversation was not a result of having no details to speak of. To the contrary, the details were always there. In fact, they were driving the whole plan. They were the skeleton underlying my goal, each bone thoughtfully connected to the next, and they were marching my plan forward. But too many people forget about the bones underneath their skin, forget that without this framework they would, at best, flop clumsily from place to place. And so it is with setting goals.

When my husband and I decided that we liked our house well enough to add to it rather than simply buying a bigger one, I made an appointment with a general contractor. He came to my home and looked at the space we had available to us, and I described what we wanted and asked for a rough estimate of the project’s cost. Having a clear, concrete number to aim for allowed me to look at our savings realistically and budget my monthly income accordingly. When I set this goal for myself, I went through a process. I didn’t try to tackle the larger goal all at once; instead, I broke the longer-term goal into smaller goals; incremental, sequential steps that I would take towards the larger objective. These “baby steps” helped me feel like I could realistically reach the goal I had set. Through these smaller accomplishments, the end goal began to feel attainable rather than overwhelming. And because I had a specific number to aim for and a specific date in mind for starting the project we had outlined, I could track my progress each month to ensure that I remained on target. And apparently this process works. As it stands right now, we’ll break ground for the addition as soon as the ground thaws in the spring of next year.

I keep pushing the idea that goal-setting is a process. I believe it. When I was younger, I wasted a lot of time “wishing” myself into exactly the same reality. It was only after I discovered that true goals need structure that I was able to change my approach, but it took some time. Setting goals comes naturally to some, but for the rest of us, it’s helpful to have some guidelines. I have identified seven steps that have helped me reach my goals, both large and small, over the years. I hope that you can take this framework and build upon it, making it work the very best for you.

1. Identify your goal, exactly what it is that you want. Make it realistic, personally meaningful, and something within your control. Without passion and possibility, there will be no plan.

2. State your goal in writing. There is something about writing down a goal that solidifies your commitment to it and makes you more accountable for seeing it through.

3. Verify where you are now and where you’d like to be. Place these two positions on a continuum. In the blank space between these two realities, write down all of the things you’ll need to do to get from one place to the other. Don’t skip any steps, even the “obvious” ones.

4. Be realistic about your capabilities and identify any external resources (human or otherwise) you will need in order to reach your goal. Then, gather those resources.

5. Create a timeline for accomplishing each one of the items you identified in step 3. These are your sub-goals, the “baby steps” I mentioned earlier. Be realistic about the time it will take you to complete each one. Make an effort to stay on schedule, but don’t punish yourself if you fall off track. Punishment is self-defeating. Instead of chastising yourself for all of your many failings, just pick yourself back up and start moving forward again.

6. Celebrate each milestone as you reach it. Failing to acknowledge your accomplishments, even the little ones, is discouraging. Each time you experience a success, own it.

7. Impose a deadline for the completion of your goal. Be sure to give yourself enough time to achieve what you desire, but don’t allow your time frame to remain open-ended. Goals without end dates tend to languish, lonely, in the realm of wishes.

Goal Setting 101

Wednesday, June 8th, 2011

I have always seemed to have a problem with setting goals for myself. Whenever I think about goal-setting I think I need to set a huge and extravagant goal for myself rather than setting a more-reasonable, smaller goal. I guess I think that if I am going to bother to set a goal at all, I need to make it worth my time.  However, I’ve discovered that this type of mindset makes me feel defeated before I even get started.  This, in turn, leads me to think that I will not be able to achieve these huge goals and gives me one more reason to be disappointed in myself.  I tend to forget that small accomplishments also count.  I’ve come to realize that regardless of whether a goal is a smaller, more-incremental type, or a larger, more-daunting one, they are all worth my time!  Goal setting can be as simple or as complex as you want to make it, and every goal set and attained is worthwhile.

Motivation and goal settingI recently went on vacation, and just before I left I grabbed a book that I have been reading on and off for a few months. As I grabbed it, I said to myself, “I am going to finish this book while I’m on vacation.” I read a little of it on the plane, and a little more when I had some  time in the hotel room, but when it came time to head home, I still had not finished it. But I read it on the plane home, and to my surprise I finished it.  Goal accomplished!  Even though it was a small goal, I accomplished it and it encouraged me to set another goal.

Through this experience, I found that it helped me to actually verbalize my goal if only to myself.  I put it “out there,” if you will, making the goal more concrete which helped me attain my goal.  Next, I may tackle the mess on my desk—now that’s daunting!

How Would You Rate Your Goal?

Friday, June 18th, 2010

Whether you love them or hate them, goals are necessary.  Goals unleash a powerful force that keeps organizations, teams, and individuals growing and improving, both professionally and personally.  Without continuous regeneration, jobs and organizations can quickly become obsolete and irrelevant especially in our highly competitive marketplace.

Research has shown that individuals who set goals generally accomplish five to ten times more than those who have equal or better education and ability.  In his research, Damon Burton, professor at the University of Idaho, found something even more striking about people who set goals.

• Have less stress and anxiety.
• Concentrate better.
• Are more self-confident.
• Perform better.
• Are happier and more satisfied.

Drive bottom line performance through appropriate goal settingIronically, goals (and the power they wield) can quickly become problematic unless we diligently use caution and our common sense.  Like an invisible magnetic force, an errant or misleading goal can actually push people to act in inappropriate or unethical ways, sometimes engaging in risky behavior that isn’t beneficial for them or their organizations.  Someone who pursues a reckless goal creates undue anxiety for others, encourages self-serving ambitions, and amplifies silo behaviors within an organization. 

On the other hand, the most admirable and benevolent goal can be a miserable failure if isn’t developed carefully.  A budding goal may have a focus that is too broad, too vague, too narrow, too aggressive, or without motivation.  It is possible to have a goal that conflicts with other goals or you can simply have too many to complete.  Sometimes, a seemingly very good goal can be perceived as threatening by other people; make certain that it is beneficial to all concerned.  It has been said that the hardest task you will face is making the “right” goal.  Many organizations use a goal-setting method defined as S.M.A.R.T –Specific, Measurable, Aligned, Realistic, and Time-bound.

Too often, goals fail because people don’t believe this type of results driven leadership can be realized.  It won’t matter how “good” the goal is if you can’t see it, feel it, or define it.  You must believe in and then be ready to act on your goal. 

Goals can be a potent force and are necessary to keep up with the constant change in our world.  Use good judgment as you develop your goals and take the time you need to set goals that are well-defined.  By keeping the five S.M.A.R.T. concepts in mind as you set your goals, you will increase your chance of success by five to ten times over those who don’t.  As someone once said, “All good performance starts with “smart” goals.”

SMART Goal Setting

Monday, May 4th, 2009

Hard to believe we are so far in the year already.  Looking back, when was the last time you actually looked at or considered this years goals, objectives, and priorities? Is your business plan on track? Are you achieving the results you expected for this year?  How are you doing with the S.M.A.R.T. (Specific, Measurable, Aligned, Realistic, Time-bound) goals you set?

Today we live in an era when managers and employees want to exercise more accountability.  With accountability comes increased responsibility and a duty to self-evaluate and measure one’s progress.  Having worked with over 1,000 sales representatives and managers, setting SMART goals was a key part of the annual planning process.

Even with the planning and the desire to be more accountable, only the TOP performers (top 20%) routinely review their annual goals, making sure they are on target with these goals, and making necessary revisions in order to meet their goals.  Too many wait until an annual or a semi-annual performance review to evaluate their goals.

As you take time to review your S.M.A.R.T. goals, the following questions may help you improve your overall performance.  Spend a minute or two to really think about:

  • Are you demonstrating a sense of urgency, focus, and priority in achieving your goals?
  • Are you holding yourself accountable? If you are a leader, are you holding others accountable?
  • Have you evaluated and selected effective strategies that will help you achieve your objectives, goals and priorities?
  • Are you reviewing the environment and adapting your strategies to maximize opportunities and reduce challenges?
  • With your customers – internal and external – are you part of the solution, not part of the problem?
  • Are you developing effective business strategies based on the changing market environment and customer’s needs?
  • Are you learning and implementing better and more effective ways to serve, impact, and empower customers?

By routinely reviewing your S.M.A.R.T. goals, you will ensure your strategies and tactics are helping you achieve the results that will put you on top in 2009.