Posts Tagged ‘results based leadership’

Produce Results: Mining Precious Ore

Monday, September 20th, 2010

Truck_and_Mine_Results_24339850_XSThis past weekend I toured the world’s largest strip mine operation. I continually heard the word “produce” repeated over and over again.  I was told how much ore is “produced” each day at the mine (150,000 tons).  I learned about the stages of refining to “produce” ore that is 98% pure.  This particular mine touts that they have “produced” more copper ore than any other mine in history (18.1 million tons).  The word “produce” was repeatedly continually began to resonate with me.

The word “Produce” is derived from the Latin word pro (forward) + ducere (to lead – more at tow [or to draw, to pull]).  If you look at the dictionary, produce is defined as:

  1. To bring forth
  2. To yield
  3. To bear
  4. To draw out
  5. To cause to happen

Producers vs. Non-Producers
Whether you work in a mine, department, or a small team, there is a critical need to yield, to bring forth, to bear results.  In other words, to produce results.

In business today, there is a need to differentiate the producers from the non-producers.  It is not about digging up a bunch of HR disciplinary and performance issues and staff changes, but like a mine measuring the volume of ore per truck load, people also need a measurement of effectiveness to determine if they are being effective producers.  If they’re not producing, they need identify what efforts they need to shift or determine what measurements will assist them in identifying what “producing” is for them.

Organizations everywhere spend significant amounts of time and effort on the wrong things, such as tactical meetings.  That’s not to say these items shouldn’t be done, but this significant amount of time and effort doesn’t produce value added results.

The mine is a successful operation because the people understand they must produce results.  If individuals don’t understand how to maximize the value they bring, it is imperative for management to sit down and help them discover and identify how to measure what they are producing. You must have a results based leadership mindset.

Results_Money_and_Graph_2360319_XSWhy We Need to Make Non-Producers Produce:
We all know what happens to non-producers.  At an organization level, you are killed by the competition, stock price drops, companies go bankrupt and are sold off,  or become a target for corporate raiders.  Regardless of the outcome, it’s not good.  However, if a culture of “producing” can be established in an organization, it will have a direct and quantifiable impact on the bottom line.

Start improving your bottom line and overall success today by asking yourself and your employee, “are we producing results?”

Know Where and How to Improve Results

Monday, August 16th, 2010

Recently, I had the opportunity to hear Rudolph Giuliani speak about his experience as the Mayor of New York City during the terrorist attacks on September 11, 2001 and what he has been doing since that time.  I particularly enjoyed hearing about his experience as a mayor and the lessons he learned and now applies them in his life.

Mr. Giuliani spoke about how he was able to reduce the crime rate in New York City.  Mr. Giuliani said, “Tracking and finding the areas that need improvement is the first step.”  He implemented a system for tracking where, what time, and what type of crimes were occurring in the city.  Using this data he was able to identify the areas where more law enforcement was needed and know what time of the day demanded the largest number of law enforcement personnel in the city.    Through having the right number of law enforcement personnel in the right areas, at the right time, he was able to reduce the crime rate in New York City by 60-70%.  New York City is now considered to be one of the safest large cities in the United States.

Mr. Giuliani then spoke about how he was able to decrease the number of people in NYC on welfare.   He began by looking at how the case workers were being compensated for their work.  He found the case workers for many years were being paid according to the number of welfare clients they had.  Therefore, it was more lucrative for the case workers to have people remain on welfare.  He decided to make a change and pay based on the number of jobs the case worker helped find for their welfare clients.  Through this change, in a span of 4 years, the number of people on welfare decreased from 1.1 million to 550,000.  A decrease of 50%!   This improvement in saving the tax payers tens of millions of dollars.

City_New_York_16662218_XSMany times businesses “leave” money on the table because they are working ineffectively, like the New York City was with law enforcement, by not knowing where their people should be and when they should be there.  Often they are scared to make some of the simple changes because they have been working the same way for so long, just like the case workers in NYC who were being paid and incentivized to keep their clients on welfare.   What if your employees tracked the information that made them successful?  What if they not only tracked the information, but understood and used the information as feedback to identify what they could change to be more successful?  What if your employees were compensated, motivated, and/or driven to do those things that would add to the bottom line profits of the business?  What would be the increase in profits?  What would be the decrease in costs and spending?

Bottom Line Leadership is specifically designed to address these questions.  It is created to have immediate and long-term positive influence on the bottom line profits of your business.  It will increase motivation in your employees by helping them answer the question, “What is it that I do, what do I get paid for?”  It will offer the leadership in your organization a better understanding and utilization of key fundamental leadership skills to drive the changes.  This program is a “game changing” business solution and for some companies an overall intervention.  It has been so successful in providing a Return on Investment that it is guaranteed to pay for itself by the time the program is done.  You truly have nothing to lose!

Workers Only Average Three Productive Days Per Week!

Monday, August 9th, 2010

Of those people who work an average of 45 hours per week, approximately 17 hours of their week is considered unproductive.   It’s not just one nation or geographical area, but this occurs globally.   The Personal Productivity Challenge conducted by Microsoft in 2005 sampled over 38,000 people in 200 countries, in 29 languages about their productivity.  The study was based on 18 statements about their working environment and has some unsettling findings.

• People work an average of 45 hours a week; they consider about 17 of those hours to be unproductive.

• More than half the participants, 55 percent, said they relate their productivity directly to their software.

• People spend 5.6 hours each week in meetings; 69 percent feel meetings aren’t productive.

• Only 34 percent said they are using proven scheduling tools and techniques to help them gain more free time and balance in their lives. Likewise, 60 percent said they don’t have work-life balance, and being unproductive contributes to this feeling.

• Women had an average productivity score of 72 percent, compared with 71 percent for men.

• The most common productivity pitfalls are unclear objectives, lack of team communication and ineffective meetings — chosen by 32 percent of respondents overall — followed by unclear priorities at 31 percent and procrastination at 29 percent.
(Source:  Microsoft Personal Productivity Challenge)

Improving productivity is like pulling money out of the garbage.If you are responsible for Profit & Loss, top line growth, cost management, or higher productivity, this study should have your attention.  What type of impact would it have on your organization if you could reclaim the 38% of vanishing productivity?  Most organizations would be able to increase profits, drive down costs, and simply get more done with existing fixed costs and resources.  Surprisingly, organizations can do this by implementing the right tools and processes that:

• Clarify and communicate goals of the organization in a way that is relevant to each individual.  This requires commitment, results based leadership and is the responsibility of leaders, managers, and supervisors.

• Links the contribution of employees to organizational goals and helps them see why they matter to the organization.

• Use communication, feedback and coaching to build motivation and commitment all while helping employee see how meaningful and engaging the drive for increased profits  and productivity can be.

Develop your people to be more productive and performance focused.