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chicken_egg_small.jpgThe unanswered question of all time is, “Which came first, the chicken or the egg?” While an answer to this question has yet to be determined, I will attempt to answer a similar question posed to me recently by a new manager.

Raw unfiltered feedback really sheds light on people or organization issues and often comes out in full force during organizational assessments. A few years ago, CMOE was working with an organization to improve the performance and effectiveness of its managers. We provided an assessment tool to specifically help draw out insight and feedback as to how effective the managers were in their roles, skills, and competencies. Overall, the managers scored well. However, one department wasn’t doing as well as the rest. As we sifted through the data, I came across some general comments provided by an individual in this department. Let me share with you this rare glimpse of someone truly opening up and sharing.

  

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