Posts Tagged ‘improve teamwork’

Teamwork Makes Beautiful Music

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Playing the piano is generally done on an individual basis with the occasional duet.  When I was 14 years old, I had the opportunity to learn a lot about teamwork from a piano playing experience.  I was invited to play in Pianorama, a concert put on in Nashville where piano players are invited and to perform and divided into groups based on their level of skill.  I happened to be put in the advanced group with 23 other participants.  We were then paired with another individual who we would play a duet with while sitting at the same piano.  In my group, there were twelve pairs playing the duet on twelve pianos simultaneously.  At one point, the duet splits into two parts, becoming a duet with six pianos (twelve participants) playing one part and six pianos (twelve participants) playing the other part.

When I look back at everything that had to come together for that concert to be a success, there is a lot that can be learned about teamwork.  We all came from different parts of the state and had different piano playing styles.  Because we came from all over the state, we could only practice together once a week for six weeks.  We did a lot of work as individuals to learn our parts and then as we met as a group put it all together.  We had to rely on and trust not only our partners to learn their parts, but everyone in the group.  In the end, we had the chance to play in front of 5,000 people and our performance was a huge success.

Here at CMOE we define teamwork as a group of people who:

• Combine their energy and efforts to achieve common goals.

• Are committed to achieving the team’s goals.

• Fulfill their roles and responsibilities.

• Have defined processes, procedures, and mechanisms that enable them to function at peak performance.

With Pianorama, our goal was defined and each of us knew exactly what we individually needed to do in order to accomplish the goal.  The more specific the goal and the assignments at the individual level are, the better the chance that everything will come together in the end.  As we become members of different teams, we need to understand that everyone will have different skills and personalities and that in order to work together as a team, we must learn how to capitalize on those differences.
After all the individual preparation was one and we put all the pieces together, the end result was a beautiful, harmonious song.  No one stood out any more than anyone else.  Cohesive teamwork occurs when each person recognizes that individual recognition and achievement is less rewarding than achieving the team’s overall goal.

The bottom line is, good teamwork makes beautiful music.

Processes – The Playbook By Which Teams Operate

During the past few months I have facilitated several team development training sessions. Teamwork is a favorite topic of mine and one I have a lot of passion for. World class teams, in my opinion, are something that can be achieved as long as the right ingredients are present and consistently used. Lately, I have recognized an interesting pattern in these team development sessions – one or more individuals will approach me during a break with the same question. Their question goes something like this, “I am on this team that just doesn’t quite reach its potential. What can I do about it?”

The benefit of this question is that at least one member of the team recognizes some flaws and is looking for guidance on how to influence and change the team for the better. Of course from my standpoint, I need more information to give appropriate suggestions as to what to do. But, after digging a little deeper and getting more information, the same problems seem to be occurring within the majority of teams. The common themes typically are:

1. The team isn’t very focused.

2. Team meetings are not effective.

3. Certain members are working harder than others on the team, causing frustration and negatively impacting cohesion and unity.

Within these themes, the element that is commonly missing, which causes these symptoms to surface, is processes. I have found that when teams have frustration, it can often be traced to lack of processes, or processes not being used, or processes that are outdated, or even processes not being followed correctly. Regardless of the problem, teams need to take a serious look at their processes.

One of the reasons process improvements continues to be a vital aspect of an organization is because of frequent changes in the marketplace. Paradigms change and the goals of the organization and the team change regularly. Because of change, processes must be in place to ensure stability and constancy.

Teams with process issues need to be prepared to question them. Some of my recommended questions would be:

1. What processes do we need to create and follow to have efficient meetings that produce the results we are all seeking?

2. What processes do we need to eliminate or modify that are hindering our success currently and will continue to affect us in the future if we don’t so something about it now?

3. Does the whole team understand our processes and are we committed to following them from now on?

playbook_small.jpgProcesses are the playbook by which teams operate. When team members don’t understand the playbook, the rules, and the tools that are in place to create success, teams do not reach their potential. If your team is not quite reaching its full potential take a hard look at your processes and see how well your team is following and using your playbook.