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	<title>Comments on: Dealing With A Difficult Customer?</title>
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	<link>http://www.cmoe.com/blog/dealing-with-a-difficult-customer.htm</link>
	<description>a podcast &#38; blog by CMOE consultants</description>
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		<title>By: Customer Relationship Management</title>
		<link>http://www.cmoe.com/blog/dealing-with-a-difficult-customer.htm/comment-page-1#comment-4787</link>
		<dc:creator>Customer Relationship Management</dc:creator>
		<pubDate>Thu, 04 Nov 2010 05:05:31 +0000</pubDate>
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		<description>Small and medium-sized businesses need the most efficient and effective way to market to, sell to, and service clients. Customer relationship management   consists of business processes and software. I learnt alot.</description>
		<content:encoded><![CDATA[<p>Small and medium-sized businesses need the most efficient and effective way to market to, sell to, and service clients. Customer relationship management   consists of business processes and software. I learnt alot.</p>
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		<title>By: Dorothy</title>
		<link>http://www.cmoe.com/blog/dealing-with-a-difficult-customer.htm/comment-page-1#comment-1951</link>
		<dc:creator>Dorothy</dc:creator>
		<pubDate>Fri, 21 Nov 2008 07:20:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.cmoe.com/blog/dealing-with-a-difficult-customer.htm#comment-1951</guid>
		<description>Thanks, Eric for the post.  I see customer care and sales as &quot;front of the hand/back of the hand.&quot;  You&#039;ve got to do both well to have the best kind of business.</description>
		<content:encoded><![CDATA[<p>Thanks, Eric for the post.  I see customer care and sales as &#8220;front of the hand/back of the hand.&#8221;  You&#8217;ve got to do both well to have the best kind of business.</p>
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		<title>By: Steve</title>
		<link>http://www.cmoe.com/blog/dealing-with-a-difficult-customer.htm/comment-page-1#comment-1892</link>
		<dc:creator>Steve</dc:creator>
		<pubDate>Wed, 12 Nov 2008 16:40:40 +0000</pubDate>
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		<description>That is an interesting and informative post.  I also like the video!  Good stuff.</description>
		<content:encoded><![CDATA[<p>That is an interesting and informative post.  I also like the video!  Good stuff.</p>
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