Posted by Charlotte Britto as character, feedback, praise, relationships
Not too long ago, a global insurance company surveyed thousands of its employees through an Employee Satisfaction Questionnaire, seeking feedback to improve what the senior executives identified as a “morale problem.” The results of the survey were enlightening, particularly the response to Question #6: What can your manager do to make this a better place [...]
Posted by Cherissa Newton as character, coaching skills, communication, feedback, relationships
At CMOE, coaching is a big topic. Essentially, our team eats and breathes coaching. The Coaching Skills workshop is our flagship product, and our book, The Coach is one of our best sellers. The skills, tools, and concepts are engrained in our work culture and personal lives because of the benefits and results it offers.I [...]