June 23rd, 2008 by Chris Stowell - International Business Development
People often comment to me that they are “uncomfortable” coaching employees when it comes to unacceptable performance issues. While this is not uncommon, it often occurs because people haven’t developed their coaching skills and abilities. When coaching, especially around performance issues, it is so important to address an issue when it arises rather than waiting. By waiting to address the issue, you run the risk of making the coaching conversation more difficult. Chances are the behavior will be repeated and will be assumed acceptable.
In order to become comfortable with coaching, I usually offer two simple suggestions to get things moving:
Continue reading: Uncomfortable With Coaching? Ease In With The Right Opportunity
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Full post stats: 526 words, 2 images, estimated reading time 2:06 mins.
Posted in coaching skills, communication | 1 Comment »
June 16th, 2008 by Chris Stowell - International Business Development
Recently, I was at a hardware store getting supplies for a leadership development exercise CMOE was creating for one of our workshops. The store was silent. In fact, it appeared I was the only customer shopping. As I approached the checkout lines, I wanted the quickest way to pay and get out of the store. I had two choices that were placed before me:
Choice 1: Go through the self/automated check-out and interact with a computer and scan my own items.
Choice 2: Go through the regular check out and interact with a person.
Continue reading: Do You Avoid Face to Face Communication?
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Full post stats: 513 words, 2 images, estimated reading time 2:03 mins.
Posted in communication | 1 Comment »
June 11th, 2008 by Eric Mead
When it comes to coaching, most of our efforts are spent with those that report directly to us. This begs the question; what needs to be done when you need to coach your boss on a particular issue? Can you achieve the results you desire and can it really be done effectively? Interestingly enough, sometimes the person who needs coaching the most is your boss, and there are ways you can coach your boss without feeling too much pressure.
Continue reading: Coaching Your Boss…..Can It Be Done?
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Full post stats: 799 words, 2 images, estimated reading time 3:12 mins.
Posted in coaching skills, communication | No Comments »
April 23rd, 2008 by Martha Rice
Personal Example
In a previous organization, I worked for a manager who embraced new styles of leadership. Each time he attended a training workshop, he arrived at work the next day claiming it was a life changing event. Each time he would instruct his management team to immediately change their leadership style to incorporate his new learnings. While most of his initiatives were good and became part of our culture, unconsciously he created confusion, frustration, and finally he destroyed any trust his employees had in him as a leader.
Continue reading: Burned By Bad Coaching?
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Full post stats: 882 words, 2 images, estimated reading time 3:32 mins.
Posted in coaching skills, communication, management | 1 Comment »
April 3rd, 2008 by Chris Stowell - International Business Development
Burning the Candle At Both Ends
It was 11:45pm. The light was off and my head just landed on my pillow. It had been one of those long and busy days! I was starting to drift into sleep when I hear my boy Talmage (3 years of age) out of his bed and moving around. I got up and walked into the hallway where he was lying and I asked impatiently why he wasn’t in bed. After giving excuses and nonsense answers I said in a stern voice “get back in bed.” This battle has occurred many times before. His response was “I can’t,” “why not,” I immediately replied? “Because I went pee-pee in my bed.” I let out a big sigh of frustration. It’s late, I’m tired and I now get to change the bed linens, give my boy a bath, and get him ready for bed again.
Continue reading: Communication, Delegation, and Instruction: Communicating With A Future Leader At Midnight
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Full post stats: 646 words, 1 image, estimated reading time 2:35 mins.
Posted in coaching skills, communication, leadership | No Comments »