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Many people associate conflict with negativity, but conflict doesn’t have to be unpleasant; it can even be enjoyable.  Conflict when used in a constructive way, can bring forth great outcomes and ideas, often benefiting those who are involved by exposing them to alternative perspectives. 
Yesterday, while watching the daily news, I saw a commercial that caught [...]

Coaching Tree™

Trees are remarkable things.  They perform a variety of functions and keep our environment in balance.  One of the oldest living things on earth is a giant sequoia that stands nearly 30 stories high, is almost 40 feet wide, and is believed by scientists to be well over 2,200 years old.  Bonsai trees, on the [...]

License To Coach

Whenever I watch a business show on television, I am amazed at the number of times the word “expectation” is used to describe the performance of a company’s perceived value and stock price.  It seems that investor “expectations” often drive stock prices in the market.  When a company exceeds expectations, the stock price skyrockets and [...]

Coaching Others: Just Be Yourself

Because I love to sing, the movie Sister Act 2 is a favorite of mine. Near the end of the film, during a heated competition, a rival singing group ends up performing the exact same song that our heroes of the movie had planned on performing. So in a split second decision, Whoopi Goldberg [...]

I’ve been fortunate enough to be exposed to some of the world’s foremost authorities on coaching others for business success. I’ve been able to see firsthand the results effective coaching has in organizations from all over the world. Despite this, when I think back to my first management position at a world-renown advertising [...]

Leaders and team members need to be perfectly clear when communicating with each other. We cannot assume that the other person will always understand our meaning, and very often we will have to clarify ourselves to be sure that both the message and received message is the same. This lack of common language can be [...]

This is part two in a two part series on Sales Coaching Tips.  If you have not read Sales Coaching TIPS – Part One, click here.
In part one of this series, three types of field coaching were identified.  Unobserved coaching calls, observed coaching calls, and joint sales calls.  Effective sales coaching, utilizes this more direct approach, while taking certain [...]

Business coaching is typically done in the office.  However in sales, some of the most effective coaching happens in the field while meeting with customers.  This brings both opportunities and challenges for sales managers to coach effectively and develop sales representatives.
Coaching, as sales coaches, is to help our sales representatives:

Sharpen skills and build confidence
Capitalize on [...]

At CMOE, coaching is a big topic. Essentially, our team eats and breathes coaching. The Coaching Skills workshop is our flagship product, and our book, The Coach is one of our best sellers. The skills, tools, and concepts are engrained in our work culture and personal lives because of the benefits and results it offers.I [...]

Earlier this year one of my friends was trying to convince me to compete in a triathlon. I began to think to myself that I need to try something different and to challenge myself. My friend has done several triathlons and is currently training to compete in an Ironman triathlon. With his encouragement, I decided [...]

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