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A few years ago I had an interesting experience while working with the store management teams for a chain of supermarkets.  I was implementing a process focused on improving bottom line results consisting of six sessions taught over five months.  Among other things the department managers were required to develop measurements such as profit per [...]

Personal Example
A couple of weeks ago I taught a workshop at a very large hotel and conference center.  The room the workshop was held in was located as far away from the lobby as possible.  Upon my arrival, it was difficult to find the meeting room the first time.  I had to stop and ask [...]

In today’s world of instant communications and lightning speed decision-making, establishing one’s credibility is becoming more challenging. However, establishing your credibility quickly and effectively will make a big difference to your success. Keep in mind that your credibility is based on how you are perceived. Perceptions are “what people see and think”. [...]

It has been interesting, if not disheartening, to watch businesses close, thousands of people losing jobs, and bailouts to keep some companies upright.  As a survivor of one such company, I can relate to the frustration, fear, and fury many of these people are feeling.  At the time I experienced this, I was with a [...]

In a previous a previous post, Developing Leaders for Tought Times – Part 1, I wrote about an article on a study conducted by Development Dimensions International.  It was so intriguing to me that I tracked down the entire study and have been looking at it in greater detail.  Naturally, I have a particular interest in [...]

We are all aware of the economic challenges in the global economy.  In fact, it seems that you can’t even turn the TV or radio on without hearing about it.  Staying profitable in these difficult times is obviously a top priority for leaders, including in my organization.  But despite the media coverage of businesses going [...]

We are in a recession! For months now “that word” has been the big elephant in the room that few people would acknowledge.  It is here now and there is all kinds of evidence to prove it.  Have you looked at your 401k lately?  How is your stock portfolio?  Does your bank account have more [...]

  

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